Browse the Questions We Hear Most
Most questions we get fall into a few clear areas: how local payments clear, how to access your account on mobile, what happens during a withdrawal review, and how to get in touch when something isn't right. We've organised this page around those real situations. Deposits via bKash, Nagad, and Rocket are processed through the wallet number shown at checkout — you
send from your app, confirm with your PIN, and the balance appears in your account wallet. Withdrawals go back to the same wallet you deposited from, and our team verifies the request before it moves. If you're in Dhaka and switching between mobile and desktop, your session carries over without needing to log in again. For anything not covered here, our support
team is reachable directly.
- bKash
- Nagad
- Rocket
- Account Wallet
- Mobile Access